Outbound Teleservices

Choose the right partner to drive real results.

Overview.

Leveraging over 80 years of combined experience in Teleservices, B2B MarketDirect offers Outbound Lead Generation, Market Research, Event Boost & Sales Support services within the B2B market. If you’re looking to improve your Outbound Teleservices efforts, or add Outbound to your overall Sales & Marketing mix, BBMD can assist in driving home real results.

Our team works with leading and emerging companies within the following industries:

 

  • Manufacturing/Distribution

  • Financial Services 

  • Business Services

  • Healthcare

  • Life Sciences

  • Technology

Within these industries, B2B MD has developed deep expertise within the Healthcare/Life Sciences market.

Our Focus: We work with small to large companies looking for high quality outbound teleservices on a small to mid-size (2-10 Account Reps) basis, within the following areas:

  • Lead Generation

  • Event Boosts

  • Lead Nurturing

  • Partner Recruitment

  • Market Research

  • Data Collection

Our Approach: We start with a consistent focus on the effective management of our clients' budget. Our management and representative staffing is assigned based on experience within the client's product space. This enables us to provide a stable, knowledgeable, quality environment on a consistent basis... ensuring our clients receive the highest ROI possible. 

Our Model: In order to achieve the consistency in our approach, we apply a lean but sophisticated core group of components to every client engagement. Our philosophy is to not overcomplicate and in turn add undue overhead into the process. Rather, we look to bring our experience combined with the right level of infrastructure to our clients’ programs in order to create what we feel are the most cost effective, high quality, b2b outbound services available today.

Core Program Components:

  • Expert Program Management: B2B MD's management team has more than 80 years of combined experience within the b2b teleservices field. 

  • Highly Skilled Representatives: All account representatives on our staff have a minimum of 5 years b2b outbound tm experience.

  • 360° QA Process: Our QA Includes monitoring, digital recordings, internal focus groups and review of every positive call outcome prior to distribution to our client.

  • Web-Based Real-Time Reporting: State of the art, full featured, propriety real time reporting capabilities.

For more information on how this service can be used in your marketing programs, click below to contact one of our sales representatives.