Outbound Teleservices

Outbound Teleservices

BBMD has extensive experience developing and executing outbound lead generation, event promotion/registration, appointment setting and sales programs within several industries including, Technology, Financial Services, Business Publishing, Services & Manufacturing.

Our extensive experience in executing outbound telephone marketing programs can help you achieve your goals.

Our Focus: We work with small to large companies looking for high quality outbound teleservices on a small to mid-size (2-15 Account Reps), ongoing basis, within the following areas:

Lead Generation
Event Boosts
Lead Nurturing
Partner Recruitment
Inside Sales
Data Collection

Our Approach: We start with a consistent focus on the effective management of our clients' budget. Our management and representative staffing is assigned based on experience within the client's product space. This enables us to provide a stable, knowledgeable, quality environment on a consistent basis... ensuring our clients receive the highest ROI possible. 

Our Model: In order to achieve the consistency in our approach, we apply a lean but sophisticated core group of components to every client engagement. Our philosophy is to not overcomplicate and in turn add undue overhead in to the process. Rather we look to bring our experience combined with the right level of infrastructure to our clients programs in order to create what we feel are the most cost effective high quality b2b outbound services available today.

Core Program Components:

  • • Expert Program Management: BBMD's management team has more than 50 years of experience within the b2b teleservices field.
  • • Highly Skilled Representatives: All account representatives on our staff have a minimum of 3 years b2b outbound tm experience.
  • • 360° QA Process: Our QA Includes monitoring, digital recordings, internal focus groups and review of every positive call outcome prior to distribution to client.
  • • Web-Based Real-Time Reporting: State of the art, full featured propriety real time reporting capabilities